Help for restaurant operations
Find the right area, describe what is happening, and include the relevant organization and record details.
Menu setup
Categories, items, pricing, images, dietary details, and availability.
Tables & QR
Table creation, QR generation, scanning, and public menu access.
Orders & offers
Order status, customer details, taxes, discounts, and promotions.
Staff & analytics
Restaurant roles, permissions, revenue, orders, and QR reporting.
Contact support
Include your account email, organization name, the page you were using, and the exact error or unexpected result.
Open contact formBefore contacting support
- Confirm you selected the correct organization.
- Refresh the page and retry the action once.
- Check that your staff role includes the required permission.
- Capture the exact message and the time it occurred.
Common questions
Which food businesses can use ScanPlus Restaurant?
Restaurants, cafes, bakeries, bars, hotels, food trucks, cloud kitchens, and similar food outlets can use it.
Do guests need an app?
No. Guests can scan a QR code and use the menu in their browser.
Can staff have different permissions?
Yes. Restaurant roles can be limited to the menu, orders, kitchen, tables, offers, or management.
Can I manage more than one outlet?
Supported plans can include multiple restaurant or outlet records under one owner account.